We’ll take a look at your application within a few working days. We may need to come back to you with a couple of questions. We then send you a pro-rated membership order (this is basically an invoice) for your first year of membership.
Once our billing team confirms that this has been paid, we’ll send you your new Crossref DOI prefix and login details within two working days. Once you’ve received these, you can start registering your DOI metadata records straight away. Don’t forget that the membership order only covers your membership - there are also charges for the DOI metadata records you register, which will be invoiced quarterly in arrears.
Please note: If you are eligible for the GEM programme, we won’t send you a membership order when you first join, and we won’t send you any further membership invoices either. You also won’t receive invoices for the DOI metadata records you register.
Our replies come from the email address member@crossref.org. Please add this email address to your contacts list or add it to your safe senders list to make sure that you receive our replies.
If you or your billing team has more questions about the future billing schedule, you can read more on our website.
We’re looking forward to your participation in our community!
Please contact our membership team if you have any questions in the meantime.
